Frequently Asked Questions
What materials does CelYah Labs use for 3D printing?
CelYah Labs uses premium, eco-friendly PLA (Polylactic Acid) filament derived from renewable organic resources like cornstarch. Our 3D-printed products, including articulated flexi toys, desk accessories, and STEM kits, are non-toxic, lightweight, durable, and designed with fine tactile surface detailing.
Are CelYah Labs 3D-printed toys safe and durable for children?
Yes. Our products are printed using non-toxic, eco-conscious PLA material. While our articulated flexi dragons and 49-piece T-Rex skeleton puzzles are sturdy and designed for interactive play and learning, they contain small parts and are recommended for children aged 6 and up or under adult supervision.
Where is CelYah Labs located, and do you ship across Egypt?
CelYah Labs is an artisan 3D printing studio based in Cairo, Egypt. We offer fast doorstep delivery to all governorates across Egypt, including Cairo, Giza, Alexandria, and regional cities.
How long does order delivery take within Egypt?
Standard order processing and shipping within Cairo and Giza takes 2 to 4 business days. Shipping to other governorates across Egypt typically takes 3 to 5 business days. You will receive tracking details via WhatsApp or email once your order ships.
Does CelYah Labs accept custom 3D printing requests or custom colors?
Yes! We provide custom color variations (such as dual-tone, silk, or matte finishes) and bespoke 3D printing services for desk decor and figures. Contact our Cairo studio directly via WhatsApp or our Contact Us page for custom requests.
How should I clean and care for my 3D-printed items?
To keep your 3D-printed desk decor and articulated toys looking their best, clean them gently using a dry or slightly damp micro-fiber cloth. Keep PLA items away from direct sunlight or prolonged high temperatures (above 55°C or 130°F) to prevent warping.
💡 Looking for Something Custom?
At CelYah Labs, we print on demand! If you want a specific product in a custom colorway, altered scale, or need a completely unique 3D model printed, reach out via WhatsApp with the desired product name or 3D design file (.STL / .OBJ), Preferred filament color (Duo-tone, Matte, Silk), Desired dimensions or scale